Please feel free to contact us with any questions regarding our studio policies.
CLASS REGISTRATION
Plan to arrive at least 15 minutes before class start time.
To guarantee your reservation,
particularly for classes with limited space & aerial apparatus, please arrive at least 5 minutes before start time. No one will be admitted 5 minutes after the start of class.
You must register under your own name in order to reserve a space for classes or workshops.
Multiple reservations cannot be booked under one student’s name.
CANCELLATIONS & REFUNDS
We do not offer refunds for your cancellations or no shows to classes or workshops. Yoga memberships & class packs are non-refundable.
MEMBERSHIP TERMS
6-Month Members may request a temporary suspension of their membership for up to 30 days during a 6-month contract.
Suspensions should be requested prior to the next auto-pay date.
Suspension & Termination requests must be made via email: info@omfactory.vn
Annual Members may request a one-time suspension of up to ONE MONTH per year.
Early termination of contract is subject to a fee of $30/month for every month remaining.
Early termination requests must be received in writing at least 15 days prior to next billing auto-pay cycle.
